Chief Customer Service Officer Jobs in State Bank Group

State Bank of India invites online application for recruitment of Chief Customer Service Officer in State Bank Group
Opening Date : 25-08-2015
Closing Date : 05-09-2015
Vacancy/Category/Advt. No.
:
 CRPD/CON/CCSO/2015-16/03
Name of Organization
:
State Bank of India
Ministry/Department/PSU
:
State Bank Group
Name of the Post
:
Chief Customer Service Officer
Eligibility
:
I. Retired in the grade as General Manager from any Schedule Commercial Bank other than the Bank(s) for which he has applied. The official should have superannuated or have taken voluntary retirement and should have retired as on 01.08.2015.
II. The official should not have worked in any capacity in the Bank(s) for which he is applying.






Age Limit
:
Not above 65 years as on 01.08.2015
No. of Posts
:
6
Pay Scale
:
Please go through the advertisement for detailed information about remuneration.
Experience
:
The official should possess necessary skills and should have exposure in working of more than three areas of operations in banking such as General Banking,Credit, Forex Operation, Treasury Operation, Government Business, Merchant Banking, Credit Card Operations etc.



Selection Process
:
Selection will be based on personal interview.
Application Fee
:
 Rs. 500/- (Rupees five hundred only)
How to Apply
:
For detailed guideline procedure - a) Application Registration, b) Payment of Fees, c) Photograph & signature scan & upload visit bank’s website www.statebankofindia.com or www.sbi.co.in -> careers with us -> Recruitment of CCSO in State Bank Group – 2015.The scanned copy of downloaded online application along with scanned copies of Photo ID,Retirement Letter, Brief resume, specialized certificates / diploma/ degree (if any),document indicating area of exposure (if any) should be sent to Central Recruitment &Promotion Department by 10th September 2015 on email address crpd@sbi.co.in. If scanned copies of application and testimonials are not received by 10.09.2015 application will be rejected.









Job Profile
:
The Chief Customer Service Officer is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for InternalGrievances Redressal System of the Bank. The Chief Customer Service Officer for SBIshall report to the Chairman and for Associate Banks to respective Managing Director.




For full advertisement click here or visit official website.
:
[http://www.sbi.co.in/portal/documents/44978/12671052/Advertisement-CCSO-2015.pdf/9b1f2b37-ae74-4413-b0d3-0003ff4def31]

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